Shipping Policy


To pick up your order, simply write "PICKUP" at checkout where you would enter a coupon code and let us know when you'd like to come and pick up your order.

All of our products are sealed in airtight packaging to maintain our high quality standards.  Furthermore, our macarons and canelés are shipped in insulated boxes with ice packs to make sure they arrive to you at the peak of their freshness.  The package must be delivered within two days and so all appropriate shipping method(s) to ensure 2 day delivery will be offered at checkout.

We avoid shipping perishables over the weekend because we do not want your temperature sensitive package spending the weekend in a UPS shipping facility. With the exception of the NYC area, we only ship perishables Monday, Tuesday, and Wednesday.  To be safe, if you need your macarons and/or canelés by a specific date, it is recommended that you place your order by the previous Monday or Tuesday.

If your order does not contain macarons or caneles, we can ship Monday through Friday.

We offer UPS ground shipping exclusively to the following states: NY, NJ, CT, ME, NH, VT, MA, RI, PA, DE, MD, VA, SC, NC, TN, WV, OH, IN, MI.

All other states must choose 2nd Day Air.

Please note, if you choose an incorrect shipping method for your region, it may affect the delivery times.

We ship from the NYC area. The yellow and tan areas are the only available destinations for UPS Ground service. If you are unsure, please check the map below. 

 For for information, view our FAQs page.